Refund policy

Warranty: We will replace trees, except tissue cultured trees, if you give proper care according to planting instructions, within one year of shipment.  We will ask to document and/or return items for us to improve quality and understand the issue for replacement within one year.  Replacements will ship when available and the proper time of year. For Tissue culture trees we warrant that they will arrive in good health.

For larger trees that we have used a tree spade to lift, we do not have any warranty as trees need extra care with watering until the roots have reestablished.

If you have any questions please email or call.  We want you to happy and returning customers that last as long as our trees. 

Email: dawnz@znutty.com or call: 607 310 1318.